01. Our approach
CWAXX ("we", "us") runs cwaxx.com. We collect what we need to run your account and your profile page, and to show you analytics about your visitors. We don't sell personal information or share it with advertisers or data brokers.
02. What we collect about you
Your email address, a bcrypt hash of your password (never the password itself) and everything you add to your profile. If you sign in with Google, Google shares your name, email address and profile photo with us. To protect accounts we count failed sign-in attempts, and we use IP addresses briefly to limit repeated requests; we don't store them with your account. Payments are handled by Stripe: we keep your Stripe customer and subscription references, never card numbers.
03. Visitor analytics on profile pages
When analytics are enabled, we record how they arrived (the referring site and campaign tags), their approximate location (country, region and city, from our hosting provider), device type, screen size, operating system, browser, language and time zone, active time, scroll depth and link clicks. A random browser ID estimates unique and returning browsers. We don't store visitors' IP addresses in these analytics. Reports and related insights are available to the profile's owner. Visits where analytics are declined or blocked are not included. Analytics run automatically unless you opt out or your browser sends Global Privacy Control. You can change your setting on the Cookie Policy page; see our Cookie Policy.
04. Service providers
We use Vercel (hosting, file storage and caching), a hosted MongoDB database, Upstash (rate limiting), Stripe (payments), Google (optional sign-in) and an email provider for account emails. They process data only to provide their service to us.
05. Deleting your account
You can delete your account in Settings. Your profile is hidden right away and you're signed out on every device. If you have Premium, it stops renewing. You can recover the account for 30 days; after that we permanently erase it, including your profile, links, images, visitor analytics and sign-in details. Stripe keeps the payment records that tax law requires. To have your data erased sooner, email support@cwaxx.com. You can download a copy of your data from Settings at any time.
06. Emails we send
We email you about account access, security and billing. These essential messages are part of the service. Optional Insights emails include performance reports, milestones, traffic alerts, opportunities and reactivation updates. Insights categories are enabled by default and can be turned off individually in Settings > Account > Email preferences, or through their unsubscribe links. Promotional offers have a separate preference. Turning off optional emails does not stop essential security or billing messages.
07. Your rights and questions
You can ask what personal information we hold about you, and ask us to correct or delete it, by emailing support@cwaxx.com. This policy is governed by the laws of British Columbia, Canada.